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About Us

about usKids Helpline is a free, 24 hour counselling service for young people aged 5-25 years. Counselling is offered by phone, email and over the web.

Counsellors respond to more than 5,500 calls each week about issues ranging from relationship breakdowns and bullying, to sexual abuse, homelessness, suicidal thoughts, and drug and alcohol use.

The service aims to empower young people by assisting them to:

  • Develop options
  • Identify and understand the consequences of a particular course of action
  • Facilitate more productive relationships with family and friends, and
  • Provide information on local support services.

Kids Helpline counsellors are fully qualified professionals who undergo additional accredited training at Kids Helpline.

Kids Helpline is a service of BoysTown.