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Get Counselling
There are three ways you can talk to a counsellor. You can talk to us about any issue, big or small. You may be having a bad time and feeling down, or just want to have a really good talk with someone about every day things that happen at school, at home or with friends. If it seems there is nobody else who understands, we are always here.
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Phone Counselling
24 hours a day, 7 days a week.
If you really need to talk to someone now, the fastest way is to call the Kids Help Line phone number 1800 55 1800 and speak with a counsellor in person.
If you're not sure about talking to someone on the phone, or can't get to a phone, you can use webcounselling or email.
Web Counselling
Available 3pm to 9pm Monday to Friday, 10am to 5pm Saturday & Sunday (Queensland time)
Email Counselling
Sometimes an email response can take up to two weeks. If you need to talk to a counsellor straight away please ring us on
1800 55 1800.
The email and webcounselling services are provided by Kids Help Line to give you an opportunity to try out counselling in a way that might feel most comfortable.
Please remember that if your issue is an urgent one the telephone is still the fastest way of getting to a counsellor.
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